Tinjauan: Penumpang kian puas hati dengan khidmat pengangkutan
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Tinjauan: Penumpang kian puas hati dengan khidmat pengangkutan
Feb 10, 2021 | 5:30 AM
Tinjauan: Penumpang kian puas hati dengan khidmat pengangkutan
Dapatkan artikel iniuntuk diterbitkan semula
TAHAP KEPUASAN MENINGKAT: Khidmat kereta sewa privet menyaksikan sedikit peningkatan dengan markah kepuasan naik daripada 8.2 mata pada 2019 kepada 8.3 mata pada 2020. - Foto fail -
PARA penumpang umumnya lebih berpuas hati dengan khidmat pengangkutan dari satu tempat ke tempat (P2P) pada 2020, berbanding tahun-tahun sebelumnya.
Menurut kenyataan Majlis Pengangkutan Awam (PTC), Tinjauan Kepuasan Pelanggan Khidmat Pengangkutan PTP 2020 (PCSS) mendapati secara keseluruhan khidmat PTP menerima markah kepuasan sebanyak 8.4 daripada 10 markah pada 2020.
